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What Pet are You?

-971 Error

Get help with purchasing gPotatoes from fellow players here. This forum is not monitored by the Customer Support Team and is intended to be a community-based help.

-971 Error

Postby yingoryangjutsu » December 10th, 2011, 12:17 pm

I bought some ultimate game cards and now i can't even use them Wth can someone help me?
yingoryangjutsu
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Re: -971 Error

Postby adiddly » December 11th, 2011, 12:16 pm

What issue are experiencing exactly? Is it not letting you redeem your funds on your card? is the card pin not working? If you like you can send us a support ticket so we can further investigate.
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adiddly
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Re: -971 Error

Postby yingoryangjutsu » December 11th, 2011, 5:18 pm

alright i got a 20 digit code ultimate card from pc supply online and everyone saids that i have to go to paybycash but when i click on $20 it comes up with a 971 error
yingoryangjutsu
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Joined: July 30th, 2011, 5:03 pm

Re: -971 Error

Postby gini333 » December 12th, 2011, 9:37 am

Please send us a support ticket
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Re: -971 Error

Postby archangles » December 13th, 2011, 4:13 am

its easy to keep fogging us off to sending in a ticket, but when we do we dont hear back in weeks. Also if you try sending a email to billing we get a return email saying it didnt work.

So only way to contact you people is on here !!!!!!!
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Re: -971 Error

Postby gini333 » December 13th, 2011, 9:14 am

We answer the billing tickets everyday. You are the only one who has reported this issue. Have you tried emailing from a different address?
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Re: -971 Error

Postby archangles » December 13th, 2011, 9:44 am

Well how comes no one has replied to my last message on my thread !!!

viewtopic.php?f=273&t=1003369&sid=3ef0i318vmk331tk9udthdpsb0

And i dont have multi email addresses like some people.
im my eye ive been ripped of 20 pounds because i havent got my Gpotatoes still !!!
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