content

Rappelz Forums

What Pet are You?

warehouse

Once your situation is resolved, it will be moved here.

warehouse

Postby Maxamax3102 » June 23rd, 2012, 7:01 am

how do you set you password for warehouse
Maxamax3102
Poultry
 
Posts: 2
Joined: December 31st, 1969, 4:00 pm

warehouse

Postby Maxamax3102 » June 23rd, 2012, 7:05 am

how do you set warehouse pw
Maxamax3102
Poultry
 
Posts: 2
Joined: December 31st, 1969, 4:00 pm

Re: warehouse

Postby thundernikk » June 23rd, 2012, 7:11 am

Under the "Security and Support" section at the top of the page.

"Security Password" link...

http://en.rappelz.gpotato.com/Support/SecurityPassword/
Image
User avatar
thundernikk
Rappelz User
 
Posts: 11400
Joined: July 12th, 2008, 5:24 pm

Re: warehouse

Postby ShivShiv » October 12th, 2012, 6:49 am

Tried this today, but it just takes me to a login link even if I'm already logged in.


It doesn't seem to work. I tried contacting CS, but I got the same reply.



Help please. I need the storage space.
ShivShiv
Rappelz User
 
Posts: 3
Joined: December 31st, 1969, 4:00 pm

Re: warehouse

Postby thundernikk » October 12th, 2012, 7:30 am

Try clearing your browser history and cash, or another browser.

The last time this happened to a user the GM logged on to reset the users password and did not have any issue doing so.

We were thinking it may have been a browser cookie or cash issue that was causing the player to have issues with the log in thing.
Image
User avatar
thundernikk
Rappelz User
 
Posts: 11400
Joined: July 12th, 2008, 5:24 pm

Re: warehouse

Postby ShivShiv » October 12th, 2012, 9:29 am

I tried three different browsers. Chrome and Firefox still took me to the log in link. Internet Explorer just crashed.

Cleared my cache and browser history manually, then used cc cleaner to make sure.

Still the same:

Trying to Reset Your Security Password?

You must log in to reset your security password




Any advice? :cry:
ShivShiv
Rappelz User
 
Posts: 3
Joined: December 31st, 1969, 4:00 pm

Re: warehouse

Postby thundernikk » October 12th, 2012, 12:08 pm

Are the browsers you tried updated to the most recent versions?
Image
User avatar
thundernikk
Rappelz User
 
Posts: 11400
Joined: July 12th, 2008, 5:24 pm

Re: warehouse

Postby Fragmental » October 12th, 2012, 2:19 pm

Please PM me regarding this issue and I'll try to reset your password manually. I want to discuss it further before I do this though.
Image

Having issues? Need Assistance? Message Me!
User avatar
Fragmental
Rappelz User
 
Posts: 521
Joined: April 6th, 2012, 8:31 am

Re: warehouse

Postby ShivShiv » October 13th, 2012, 11:15 pm

I am able to change it now. Thanks Thundernikk and Gm Fragmental.
ShivShiv
Rappelz User
 
Posts: 3
Joined: December 31st, 1969, 4:00 pm

Re: warehouse

Postby thundernikk » October 14th, 2012, 5:19 am

You are welcome.
Image
User avatar
thundernikk
Rappelz User
 
Posts: 11400
Joined: July 12th, 2008, 5:24 pm


Return to Resolved Issues