Item Shop Problem

[archangles]

Hello all,

Now ive had a problem with filling up my Gpotatoes for over a week now.

When i goto pay pal or Visa card then pick the ammount i want to buy. I then submit it and it keeps taking me to my profile for more info.
Ive used Gpotatoes before so they have all the details needed to fill up.

Is this another one of Rappelz stupid bugs ?

Im wanting to get the 90 day hidden pass before they take it off.

Ive sent in a ticket but no reply back yet (i know there busy and might take a while) but this offer on hidden pass wont last to much longer.

Thanks for any info..

[thundernikk]

Moving this to billing.

[gini333]

Are you making sure to fill in ALL the fields when submitting the info?

[archangles]

Yes ive filled out all my detail a few time.
No offence when i say this, Im 42 years old. I know how to fill out these forms.

It must be a bug somewhere, it keeps taking me to my edit profile page

[adiddly]

Please send us a support ticket so that we can assist you with your issue.

[archangles]

Ive even tried getting my Gpatatoes this way but i still havent got any Gpatatoes.

I went to this link ...

viewtopic.php?f=273&t=899613


Please follow these steps if you would like to make payments using your exsisting PayPal balance:

1. Log into http://www.paypal.com
2. Click Send Money
3. Type in as follows:

Send to: paypal (at) gala-net (dot) com
Amount: $30
Currency: U.S. Dollars
Category of Purchase: Service
Email Subject: Buying Gpotatoes
Note: Hi, my gPotato account ID is <account id here>. I play Rappelz
4. Click continue
5. Select funding source
6. Select no address needed
7. Click Pay


this is the copy that i have paid from pay pal
10 Dec 2011 Payment To Gala-Net,Inc. Completed ... -$30.00 USD

[archangles]

When i try to email gala net (billing support) im getting a error. I cant send then a email !!!!!

i hope all the detail you need are here, this was going to be the email i send them.

Hello,
Now ive had a problem with filling up my Gpotatoes for over a week now.

When i goto pay pal or Visa card then pick the ammount i want to buy. I then submit it and it keeps taking me to my profile for more info.
Ive used Gpotatoes before so they have all the details needed to fill up.

Im wanting to get the 90 day hidden pass before you take it off the special offer

Ive sent in a ticket but no reply back yet (i know there busy and might take a while) but this offer on hidden pass wont last to much longer.



Ive even tried getting my Gpatatoes this way but i still havent got any Gpatatoes.

I went to this link ...

viewtopic.php?f=273&t=899613


Please follow these steps if you would like to make payments using your exsisting PayPal balance:

1. Log into http://www.paypal.com
2. Click Send Money
3. Type in as follows:

Send to: paypal (at) gala-net (dot) com
Amount: $30
Currency: U.S. Dollars
Category of Purchase: Service
Email Subject: Buying Gpotatoes
Note: Hi, my gPotato account ID is icesparktc , I play Rappelz
4. Click continue
5. Select funding source
6. Select no address needed
7. Click Pay


this is the copy that i have paid from pay pal
10 Dec 2011 Payment To Gala-Net,Inc. Completed ... -$30.00 USD


My account im trying to top up is (Sensored)
i play Rappelz on Naga server

hope this helps you to top my Gpotatoes up before the special offer goes on the 90 day hidden village pass.

Thanks icesparktc

[rip1368]

We have just now responded to your emails.